Returns and Refunds

Returns & Refunds

Goods sold are non-refundable. Items that are made to order cannot be exchanged or returned for change of mind. Please contact us for broken or faulty items.

Faults

Jason Ree Designs is entirely handmade and therefore there will always be some variations between pieces.

Although our designs are made with the highest quality stones, metals and materials, like any jewellery, our pieces should be handled and worn with care. Normal wear and tear on jewellery items is not considered a manufacturing fault.

If you feel a piece of jewellery is faulty, or if breakage has occurred, please contact our studio team at info@jasonree.com. The piece will be assessed in line with our warranty guidelines by one of our jewellers.

Imagery of Product

We take great care to ensure that all imagery of our products is a fair representation of the scale, finish and colour of a piece. Dimensions are supplied on every product listing.

However, we hope you understand in different lightings colours and shades of stones may differ from imagery. If you require further imagery, please reach out to our team and we will happily supply this where possible. Please take care to ensure your full understanding of the scale prior to purchasing.

Repairs

Repairs are available and are assessed by case. Depending on the case they may incur a fee. Contact us for further information.